665bd Privacy Policy
This document explains in detail 665bd's complete privacy policy — how your personal information is collected, stored, and kept safe.
Introduction & Scope
665bd ("we", "our", "platform") operates an online betting and casino service for users in Bangladesh. This privacy policy describes how we collect, use, disclose, and protect personal information about you when you use our website and related services.
By accessing our platform or using our services, you agree to the terms of this privacy policy. If you do not agree with any term in this policy, please refrain from using our services.
What Types of Information We Collect
We collect various types of information to provide our services. This information comes from two main sources — information you provide directly and information collected automatically.
a) Information You Provide
Information you provide during account registration, verification, and use of our services:
- Full name and date of birth
- Mobile number and email address
- Identity document details (National ID number) — for age and identity verification
- Financial transaction details (bKash, Nagad, Rocket, or Upay account information)
- Content of communications with our support team
- Account preferences and communication preference settings
b) Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and device identifier information
- Browser type, operating system, and device model
- Page view times, session duration, and click history
- Information collected through cookies and similar tracking technologies
- Gaming activity and betting history
- Login timestamps and location information (at a broad geographic level)
Purpose of Using Your Information
665bd uses collected information for the following legitimate purposes. We never use your information outside of these purposes.
a) Service Delivery and Operations
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Providing bonuses, rewards, and promotional offers
- Storing gaming history and account balances
- Diagnosing and resolving technical issues
b) Safety and Security
- Preventing fraud, money laundering, and illegal activity
- Age verification and identity confirmation
- Detecting unauthorized access to accounts
- Maintaining SSL encryption and security protocols
c) Responsible Gaming
- Identifying patterns of problematic gaming behavior
- Providing self-exclusion and limit-setting tools
- Providing responsible gaming information and support
d) Communication and Support
- Providing customer service via live chat and email
- Sending important account-related notifications
- Sending promotional communications where applicable (subject to your consent)
Cookies & Tracking Technologies
665bd uses cookies and similar technologies to improve your browsing experience and to deliver our services more effectively.
a) Essential Cookies
These cookies are essential for the core functionality of the platform. They are used to maintain your login session, store security tokens, and remember your preferences. There is no option to disable these cookies.
b) Functionality Cookies
These cookies help remember your language preferences, display settings, and other personalized options, making your visits smoother.
c) Analytics Cookies
We collect analytics data to understand how our platform is being used. This information is fully anonymous and is not used to identify any individual.
Sharing Information with Third Parties
665bd does not sell your personal information. However, information may be shared in the following circumstances to operate our services:
a) Service Provider Partners
We work with trusted third-party technology and service providers — such as payment processors, gaming software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.), and security service providers. These partners are given access only to the information necessary for the specific service they provide and are bound by strict confidentiality agreements.
b) Legal Obligations
We may be required to disclose information to comply with applicable laws, regulations, or court orders. Information may also be shared with competent authorities to prevent financial fraud or criminal activity.
c) Business Transfers
In the event of a corporate merger, acquisition, or asset sale, user data may be transferred. If such an event occurs, we will notify you in advance and your rights will remain protected.
Data Protection and Security
665bd gives the highest priority to protecting your information. We apply technical and administrative security measures in line with industry standards.
Technical Security Measures
- SSL/TLS encryption — all data transfers between your browser and our servers are encrypted
- Strong hashing algorithms used when storing sensitive data (passwords, payment information)
- Regular security audits and vulnerability assessments
- Firewalls and intrusion detection systems
- Restricted access — only authorized personnel can access the information they need
Important Notice
Data Retention and Deletion
We store your personal information only for as long as it is necessary or legally required.
a) Account Information
All account information is retained while your account is active. Even after an account is closed, certain information may be retained for a specified period to resolve financial disputes, investigate fraud, and meet legal obligations.
b) Transaction Records
Financial transaction records are retained for a specified period in accordance with legal and regulatory requirements. This includes the complete history of deposits, withdrawals, and bonus transactions.
c) Inactive Accounts
For accounts that have been inactive for a long time, we may begin the process of deleting unnecessary information after giving you prior notice.
Your Data Rights
We believe you should have control over your own information. You have the following rights, and we are committed to honoring them:
a) Right to Access Information
You have the right to know what information we hold about you and to request a copy of it. Contact the support team to make this request.
b) Right to Correct Information
If any of your information is incorrect or incomplete, we are obliged to correct it. This can be done through account settings or via support.
c) Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may be required to be retained due to legal obligations, ongoing disputes, or security reasons.
d) Right to Object to Processing
You have the right to object to your information being used for marketing communications and to unsubscribe from marketing emails at any time.
e) Right to Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Protection of Minors
665bd's services are exclusively for adults (aged 21 and above). We do not knowingly collect personal information from any person under the age of 21.
An age verification process is followed during account registration. If we learn that information has been collected from a minor, we will immediately delete that information and close the associated account.
Policy Changes and Updates
665bd may update this privacy policy from time to time. Changes to the nature of our services, legal changes, or the addition of new technologies may result in updates to this policy.
For significant changes, we will notify you in advance by email or via a platform notification. The date of the updated policy will always be shown at the top of the page.
Continuing to use our services after a change has been made will be considered acceptance of the updated policy terms. If you do not agree with the changes, you have the right to stop using our services.
Contact Us
Contact us for any questions, concerns, or requests regarding your data rights under this privacy policy. Our support team provides assistance in both Bengali and English, seven days a week, 24 hours a day.
Talk to the Support Team
Get instant help via live chat or send detailed questions by email.
Write "Privacy Request" in the subject line for privacy-related requests. We will respond to your request as quickly as possible.